Privacy Policy

At aiml.org.in ("we", "our", or "us"), privacy and data security are foundational to our mission of delivering enterprise-grade AI. This Privacy Policy describes how we collect, use, and share personal information in connection with your use of our website, platform, and services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Services.

A. Information You Provide

• Account Information: When you register, we collect your name, email address, job title, and company name.
• Communication Data: If you contact us for support or a strategy call, we collect the content of your message and any attachments.
• Input Data: Any text, images, or files you upload or input into our AI tools (e.g., Dasherr) are processed as "Input Data".

B. Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Usage Data: Pages visited, time spent on site, and interaction logs.
• Device Info: IP address, browser type, operating system, and device identifiers.

We process your information for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI and automation services.
• Personalization: To tailor the Services to your specific business needs and industry context.
• Communication: To send technical notices, updates, security alerts, and support messages.
• Compliance: To comply with legal obligations and protect our legal rights.

A core part of our mission is improving our intelligent systems. However, we maintain strict boundaries regarding your data:

• Enterprise Sovereignty: We do NOT use private enterprise data (Input Data) to train our general-purpose base models unless you explicitly opt-in or enter into a specific co-development agreement.
• Metadata Usage: We may use de-identified, aggregated metadata (e.g., processing times, feature usage patterns) to optimize system performance and infrastructure scaling.
• Human Review: Our team does not read your private Input Data unless necessary to resolve a support request or required by law.

We do not sell your personal information. We may share information in the following circumstances:

• Sub-processors: We work with trusted infrastructure providers (e.g., AWS, Azure, Google Cloud) to host our data and run our AI models.
• Third-party AI APIs: If our Services utilize external models (e.g., OpenAI, Anthropic), data sent to these providers is subject to their enterprise privacy terms, which typically exclude data from model training.
• Business Transfers: In connection with a merger, sale of company assets, or acquisition.
• Legal Requirements: To comply with a subpoena, court order, or other legal process.

We implement industry-leading security measures to protect your information:

• Encryption: All data is encrypted at rest (AES-256) and in transit (TLS 1.3).
• Access Control: We follow the principle of least privilege for internal access to production systems.
• Regular Audits: We conduct periodic security assessments and vulnerability testing.

Depending on your location (e.g., EU GDPR, California CCPA), you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct inaccurate information.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Opt-out: You can opt-out of marketing communications at any time by clicking the "unsubscribe" link.

To exercise these rights, please contact us at privacy@aiml.org.in.

We use cookies to enhance your experience and analyze our traffic. You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may impact the functionality of our Services.

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer:

aiml.org.in
Attn: Privacy Team
AI Innovation Hub, Sector 5
Bangalore, KA 560001, India
Email: privacy@aiml.org.in